Frequently Asked Questions About Professional Cleaning Services

Hiring a professional cleaning service can be a great way to maintain a clean and organized home or office. However, many people have questions about the process and what to expect. Here are some frequently asked questions about professional cleaning services, with a focus on unique questions that are not commonly asked.

Can I request eco-friendly cleaning products?

Yes! Many professional cleaning services offer eco-friendly cleaning products and methods. If you have a preference for environmentally-friendly cleaning options, make sure to ask your cleaning service if they offer this option.

Can I request a male or female cleaner?

Yes! Some people may feel more comfortable with a male or female cleaner, and many professional cleaning services will honor this request. However, it’s important to note that the quality of the cleaning service should be the top priority, regardless of the gender of the cleaner.  It’s also important to note that availability may dictate the availability of specific cleaners.

professional cleaning service

Can I request a specific time for the cleaning service?

Yes! Many professional cleaning services will work with you to schedule a cleaning time that is convenient for you. However, it’s important to keep in mind that the availability of the cleaning service may vary based on the time and day requested.

Do I need to be home during the cleaning service?

No, you do not need to be home during the cleaning service. Many people choose to schedule their cleaning service for when they are not home, to avoid any interruptions or distractions.  Clean NoCo’s staff is fully insured and background checked so you can rest assured that your home is in safe hands.

Will the cleaning service move furniture and appliances to clean underneath them?

It depends on the cleaning service. Some cleaning services may be willing to move light furniture and appliances to clean underneath them, while others may not. Make sure to ask your cleaning service what their policy is on moving furniture and appliances.  Clean NoCo does not move furniture to clean underneath it, but will move appliances for move-out cleans.  Our insurance requires us not to move heavy items due to potential damage to the item or the floors, as well as injuries to employees.

Will the cleaning service wash dishes or do laundry?

Most cleaning services do not wash dishes or do laundry as part of their standard offerings.  Some cleaning companies may offer dishwashing or laundry as additional services that can be purchased for an additional fee.

What if I am not satisfied with the cleaning service?

If you are not satisfied with the cleaning service, make sure to contact the cleaning service immediately to discuss the issue. Many professional cleaning services will be willing to work with you to resolve any concerns or issues you may have.  Clean NoCo has a 100% guarantee: we will make it right.In conclusion, hiring a professional cleaning service can be a great way to maintain a clean and organized home or office. If you have any unique questions or concerns about the cleaning service, make sure to communicate them with the cleaning service in advance. By doing so, you can ensure that your cleaning service meets your expectations and provides you with a high-quality cleaning experience.